Terms & Conditions

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Welcome to Vaddy Fresh Fish.
By accessing our website, placing an order, or using our services, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.


1. General

These Terms & Conditions govern your use of the Vaddy Fresh Fish website, products, and services. We reserve the right to update or modify these terms at any time without prior notice. Continued use of our services constitutes acceptance of any changes.


2. Eligibility

By using our services, you confirm that:

  • You are at least 18 years of age, or have consent from a legal guardian

  • The information you provide is accurate, current, and complete


3. Products and Availability

  • All products are subject to availability

  • Images shown are for illustrative purposes only; actual products may vary due to the natural nature of fresh seafood

  • We reserve the right to substitute items with similar products of equal or greater value if an item is unavailable, unless otherwise requested


4. Pricing and Payments

  • All prices are displayed clearly at checkout

  • Prices may change without prior notice

  • Full payment must be made at the time of ordering using approved payment methods


5. Orders and Cancellations

  • Orders are confirmed once payment is successfully processed

  • Cancellations or modifications must be requested immediately and may not be possible once the order is processed or prepared

  • Vaddy Fresh Fish reserves the right to cancel orders due to stock availability, pricing errors, or suspected fraudulent activity


6. Delivery

  • Delivery times provided are estimates and may vary due to traffic, weather, or other unforeseen circumstances

  • We are not responsible for delays beyond our reasonable control

  • Customers must ensure delivery details are accurate; additional charges may apply for re-delivery due to incorrect information


7. Returns, Refunds, and Replacements

  • Due to the perishable nature of fresh fish and seafood, returns are not accepted unless items are damaged, spoiled, or incorrect

  • Issues must be reported within a reasonable timeframe after delivery

  • Proof of purchase is required for all refund or replacement requests


8. User Responsibilities

You agree not to:

  • Use our website or services for unlawful or fraudulent purposes

  • Interfere with website functionality or security

  • Provide false, misleading, or incomplete information


9. Limitation of Liability

To the maximum extent permitted by law, Vaddy Fresh Fish is not liable for:

  • Indirect, incidental, or consequential damages

  • Loss arising from misuse or improper storage of products

  • Temporary unavailability of the website or services

Our liability is limited to the replacement or refund of the affected goods only.


10. Intellectual Property

All content on the Vaddy Fresh Fish website, including text, images, logos, and designs, is the property of Vaddy Fresh Fish and may not be copied, reproduced, or used without prior written consent.


11. Privacy

Your use of our services is subject to our Privacy Policy, which explains how we collect, store, and protect your personal information.


12. Governing Law

These Terms & Conditions are governed by the laws applicable in India. Any disputes will be subject to the jurisdiction of Indian courts.


13. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us at:

📧 vaddyfreshfish@gmail.com