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At Vaddy Fresh, we are committed to protecting your privacy and handling personal information responsibly. This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth).
We manage personal information in full compliance with the Privacy Act 1988 (Cth) and all other applicable Australian privacy laws and regulations.
We may collect personal information directly from you when you:
Place an order
Create an account
Contact us
Interact with our website, delivery services, or customer support
We may also collect information for:
Marketing our products and services (with your consent)
Providing personalised offers and product recommendations
Improving our products and services through surveys and feedback
We do not sell or trade personal information to third parties. Personal information may only be shared when necessary for:
Order fulfilment and delivery services
Payment processing
Compliance with legal or regulatory obligations
We implement all reasonable security measures to protect your personal information from unauthorised access, misuse, loss, or disclosure.
You may request access to or correction of your personal information by contacting info@vaddyfresh.com with appropriate identification.
Access is free of charge. Reasonable administrative fees may apply for extensive retrieval or changes.
Personal information is securely stored and retained only as long as necessary to meet legal, regulatory, and operational requirements.
When no longer required, personal information is securely destroyed or permanently de-identified.
Customer records are retained for a minimum of 7 years, in line with legal obligations.
Our website uses cookies and analytics tools to enhance functionality, performance, and user experience.
Cookies may collect non-identifying information such as browsing behaviour, device type, and time spent on pages. You can disable cookies in your browser, but this may affect website functionality.
For concerns or complaints regarding your privacy, contact vaddyfreshfish@gmail.com.
If unresolved, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
We may update this Privacy Policy to reflect changes in legislation or business practices. Updates will be posted on our website and take effect immediately upon publication.
